Frequently asked questions
Are you a legitimate online seller?
Yes, we are a legitimate online retail store. Established in 2014, we started our business via Facebook Page and has since grown and made it into ShopeePH e-Commerce platform and now our own online shop.
Why are your products cheaper than the other online shops?
We are constantly looking for suppliers that can give us the edge in online market world and thus have one of the cheapest shops out there.
Are your products authentic / original?
Yes, all our items are authentic and imported from USA, UK and UAE.
How do I place an order?
For wholesale items like Pyary Soaps, you can contact us directly. For all other items, currently, you can go to our shop in ShopeePH or Lazada PH and place your orders from there.
How do I pay for my order?
For items that are for Wholesale like Pyary Soaps, you can contact us directly. For all other items, you can go to our ShopeePH shop, place an order and pay it via ShopeePH.
Who is your courier?
For orders via our ShopeePH or Lazada PH shop, the couriers are the ones that their platform provides.
When do you ship my order?
When you placed your order in our ShopeePH shop and your payment or request for Cash-on-Delivery has been accepted, we ship your order usually the next business day.
How much is the shipping fee?
Currently, we are using ShopeePH platform for our shop and thus the shipping fee is calculated by ShopeePH.
Who will shoulder the shipping fee?
The buyer will shoulder the shipping fee unless stated as "Free Shipping".
Can I track my order?
For Shopee PH or Lazada PH, you can track your order via their mobile application.
Do you offer Wholesale?
Currently we only offer Wholesale for Pyary Soap products.
Do you accept international orders?
Unfortunately, we only cater Philippine-based orders.